Terms & Conditions

Terms and Conditions

Welcome to PWR Retirement Group!

These Terms and Conditions (“Terms”) govern your access to and use of our website (https://pwrretirementgroup-us-dev.webgen.me/
) and our mobile application (“the App”), collectively referred to as the “Platform.”

Legal Entity Notice:

PWR Retirement Group is a brand operated by PWR Retirement Group LLC. All references to “we,” “us,” “our,” or “the Company” refer to PWR Retirement Group LLC.


1. Acceptance of Terms

By downloading, installing, or accessing our App or Website, you acknowledge that you:

Have read, understood, and agreed to these Terms and our Privacy Policy.
Are at least 18 years years of age or the age of majority in your jurisdiction.
Have the legal capacity to enter into this binding agreement.
We may revise or update these Terms at any time, with or without notice, as detailed in Section 12.

2. Account Registration (App Users)

When creating an account:

You must provide accurate, complete, and current information.
You are solely responsible for maintaining the confidentiality of your credentials.
You agree to notify us immediately at info@pwrretirementgroup-us-dev.webgen.me
if you suspect unauthorized access.
We reserve the right to suspend or terminate any account found in violation of these Terms or exhibiting suspicious activity.
Accounts are non-transferable and may not be sold, shared, or leased.

3. App Permissions and Access

To provide certain functionalities, the App may request access to:

Calendar – To schedule and manage appointments or events.
Camera & Photos – To upload or update profile images.
Microphone – For speech recognition or audio features.
Location – For security purposes (e.g., detecting unusual login activity).
Notifications – For reminders, updates, and alerts.
Face ID / Touch ID – For biometric authentication.
You can modify these permissions within your device settings. Disabling permissions may limit specific features, but core financial education services will remain accessible.

4. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using the Platform, you consent to the collection and processing of your data for legitimate business purposes, including:

Managing accounts and consultations
Enhancing the user experience
Providing notifications and educational resources
We implement encryption, access control, and secure servers to protect user data.

PWR Retirement Group complies with applicable privacy laws, including:

General Data Protection Regulation (GDPR) for EEA users
California Consumer Privacy Act (CCPA/CPRA) for California residents
Puerto Rico Law 81-2019 on Personal Information Protection
We do not sell or share user data without explicit consent, except as required by law.

5. Intellectual Property

All content, designs, trademarks, and technologies on the Platform—including text, graphics, software, and logos—are the exclusive property of PWR Retirement Group LLC or its licensors.

You may not copy, reproduce, modify, or distribute any part of the Platform without prior written permission. Unauthorized use may violate copyright, trademark, and intellectual property laws.

6. Communications and Notifications

By using the Platform, you agree to receive communications from PWR Retirement Group, including:

Appointment reminders
Account updates and alerts
Educational newsletters
You may opt out of non-essential communications at any time via email unsubscribe links or your App notification settings. Transactional and security-related communications may not be opted out of for compliance and safety reasons.

7. Cookies

We employ the use of cookies. By accessing PWR Retirement Group, you agree to use cookies in agreement with the PWR Retirement Group Privacy Policy.

8. License

Unless otherwise stated, PWR Retirement Group LLC and/or its licensors own the intellectual property rights for all material on PWR Retirement Group. All intellectual property rights are reserved. You may access this from PWR Retirement Group for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from PWR Retirement Group
Sell, rent or sub-license material from PWR Retirement Group
Reproduce, duplicate or copy material from PWR Retirement Group
Redistribute content from PWR Retirement Group

9. User Comments

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. PWR Retirement Group LLC does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of PWR Retirement Group LLC, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable laws, PWR Retirement Group LLC shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

PWR Retirement Group LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or cause breach of these Terms and Conditions.

10. Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of PWR Retirement Group LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to PWR Retirement Group LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of PWR Retirement Group’s logo or other artwork will be allowed for linking absent a trademark license agreement.

11. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

12. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

13. Removal of Links from our Website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

14. Limitation of Liability

To the maximum extent permitted by law:

PWR Retirement Group LLC, its affiliates, directors, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the Platform.
PWR Retirement Group LLC does not guarantee uninterrupted service, data accuracy, or error-free functionality.
In no event shall our total liability exceed the greater of $100 USD or the amount you paid (if any) for services during the 12 months preceding the claim.
This limitation applies even if PWR Retirement Group LLC has been advised of possible damages.

15. SMS Terms & Conditions

Program Name: PWR Retirement Group OTP Verification Service

A. Program Description
PWRGROUP sends one-time password (OTP) and authentication SMS messages to users for secure login verification, identity confirmation, password recovery, and account protection within the PWR Retirement Group mobile application and platform. These messages are transactional and are only sent when initiated by the user. No promotional or marketing SMS messages are sent through this service.

B. Opt-Out Instructions
You can cancel the SMS service at any time by replying “STOP” to any SMS message received from PWRGROUP. After sending “STOP,” you will receive a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you initiate a new verification or authentication request through the application.

C. Help Instructions
If you are experiencing issues with the messaging program, reply with the keyword “HELP” for assistance or contact us directly at:
Email: support@pwrretirementgroup-us-dev.webgen.me

D. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

E. Message Frequency & Charges
Message frequency varies depending on user activity and authentication requests. Users may receive one or more OTP or verification messages during login, account verification, password reset, or security validation processes. Message and data rates may apply depending on your wireless carrier and mobile service plan.

F. Privacy Policy
PWR Retirement Group is committed to protecting your personal information and maintaining the security of your data. Information collected through the platform is used solely for authentication, account management, platform security, fraud prevention, and related service functionality. We implement industry-standard safeguards including encryption, secure servers, and access controls to protect user information and comply with applicable privacy regulations.

For more information, please review our Privacy Policy: PWR Retirement Group Privacy

G. Terms & Conditions
By using the PWRGROUP OTP Verification Service, you acknowledge and agree to the PWR Retirement Group Terms & Conditions and Privacy Policy.

16. SMS and Mobile Information Privacy

PWR Retirement Group (“PWRGROUP”) respects your privacy regarding mobile communications and SMS messaging.

No mobile information, phone numbers, SMS consent data, or text messaging opt-in information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data, consent records, and mobile numbers collected for SMS communications will not be shared with any third parties under any circumstances except:
When required by applicable law, regulation, legal process, or governmental request;
To protect the rights, property, or safety of PWR Retirement Group, our users, or others; or
To trusted service providers strictly necessary for delivering SMS services, authentication, fraud prevention, platform security, and operational support.
PWRGROUP uses SMS messaging solely for transactional and security-related purposes, including:
one-time passwords (OTP), login authentication, account verification, password reset requests, and security notifications.
No marketing or promotional text messages are sent through the PWRGROUP OTP Verification Service.
By providing your mobile number and initiating verification within our platform, you consent to receive transactional SMS messages related to your account and security verification requests.
Message frequency varies based on user activity and authentication requests. Message and data rates may apply depending on your wireless carrier and service plan.
Users may opt out of SMS communications at any time by replying “STOP” to any SMS message. For assistance, users may reply “HELP” or contact us at:

Email:
support@pwrretirementgroup-us-dev.webgen.me
Wireless carriers are not liable for delayed or undelivered messages.

17. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.